Welcome to the Brookdale Benefits Service Center!
2027 Open Enrollment – October 16 – October 29
Benefit Advocates are available in our service center during this Open Enrollment window to answer questions and help walk through your benefit selections for the 2027 plan year.
You must enroll if you want medical, dental, and vision in 2027! Your 2026 benefits will not roll over to 2027.
Don’t forget to elect benefits before Thursday, October 29, for you and your family! This year we are conducting a dependent eligibility audit. If you cover a spouse, domestic partner, or child, you will be asked to provide documentation confirming their eligibility.
If you have questions during Open Enrollment, call the Brookdale Benefits Service Center at 833.442.3134, Option "1".
Click the link below to schedule a 30-minute enrollment session with a Benefit Advocate to review your plan options and complete your enrollment.
MAKE AN APPOINTMENT - English
MAKE AN APPOINTMENT - EN Español
If you need assistance with scheduling an appointment for Open Enrollment, call the Brookdale Benefits Service Center at 833.442.3134, Option "1", Monday through Friday from 7am to 7pm Central Time.
Review your 2027 Open Enrollment Newsletter and 2027 Benefit Guide for further details about your benefits.
New Hire Benefits Enrollment
Benefit Advocates are available in our service center to help walk through your benefit selections for the 2026 plan year. They can answer questions while assisting you with making the best benefit decisions for you and your family. Click the link below to schedule a 45-minute appointment with a Benefit Advocate.
MAKE AN APPOINTMENT - English
MAKE AN APPOINTMENT - EN Español
For all other languages, please call the service center at 833.442.3134 for assistance with scheduling.
Review your 2026 Benefit Guide to prepare for your enrollment session in advance.
Contact our year-round service center at 833.442.3134, Monday through Friday from 7 am to 7 pm Central Time or send an email to BrookdaleBenefitsServiceCenter@enrollmentassist.com for assistance with:
Benefits Support
- General benefit questions
- Dependent verification questions
- Evidence of Insurability questions
Enrollment Support
- Completing your benefits enrollment online
- Changing benefits due to a qualifying life event, such as marriage or birth of a child